mybaji Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between mybaji and the platform user ("you" or "user"). By accessing, registering on, or using any service on the mybaji platform, you are deemed to have fully accepted these Terms.

These Terms apply equally to the mybaji website, mobile version, and all related services. Additional mybaji policies such as the Privacy Policy and Responsible Gaming guidelines are also considered an integral part of these Terms.

If you do not agree with any part of these Terms, you are advised to stop using mybaji's services. Continuing to visit the platform means you have accepted all Terms.

1.1 Scope of Services

mybaji primarily serves the Bangladesh market and operates according to Bangladesh Standard Time (BST, UTC+6). The platform offers betting, live casino, slot games, and other entertainment activities.

To use mybaji's services, you must create a personal account. Providing accurate and complete personal information is required to complete the registration process. Providing false or misleading information will result in the account being closed immediately.

2.1 One Account Policy

Only one account is permitted per person, household, or IP address. Attempting to create multiple accounts will result in all associated accounts being closed, and any deposited funds may be forfeited.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you suspect unauthorized access to your account, notify the mybaji support team immediately. You are responsible for all activity carried out using your login details.

2.3 Identity Verification (KYC)

mybaji reserves the right to verify the identity of account holders to maintain a safe environment and prevent financial fraud. A copy of a national ID card or passport may be required for verification. Withdrawals may be held until verification is complete.

mybaji is committed as a responsible platform to protecting minors from gambling. Providing false age information at registration will result in the account and all associated funds being forfeited.

A note to parents: restrict your children's access to your devices and accounts. If you suspect a minor has used your account, notify our support team immediately.

4.1 Deposit

The minimum deposit amount on mybaji is ৳500 (five hundred taka). This limit applies equally to every payment method. Accepted payment methods are:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (various commercial banks)

Deposits are usually credited to your account instantly. If there is a delay due to a technical issue, contact the support team. Third-party deposits are not accepted — deposits must come from a payment method in the account holder's own name.

4.2 Withdrawal

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.

Identity verification may be required before a withdrawal is processed. Withdrawals will be held if the wagering requirement on bonus funds has not been met.

4.3 Rejection and Cancellation

mybaji reserves the right to reject any deposit or withdrawal in cases of suspected fraud, incomplete KYC verification, or breach of terms. In such cases, deposited funds will be returned to the original source.

mybaji offers a range of promotional offers. Each offer has its own terms, but the general bonus policy is outlined below.

5.1 Welcome Bonus

New users are eligible for a 200% bonus on their first deposit, up to a maximum of ৳10,000. Example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000. A deposit of ৳12,000 earns the maximum ৳10,000 bonus, giving a total balance of ৳22,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager 20 times the bonus amount before the bonus funds can be withdrawn. The time limit to meet the wagering requirement is calculated from the date the bonus is issued.

5.3 VIP Program and Cashback

mybaji's VIP program has four tiers, each with a weekly cashback:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback

Users can gradually move up to higher VIP tiers through regular play. Additional benefits are provided at each tier.

5.4 Bonus Abuse

mybaji reserves the right to take strict action against any attempt to abuse bonuses or collect bonuses through multiple accounts. If suspicious activity is identified, the account will be placed under investigation and the bonus may be cancelled.

All betting activity on mybaji is governed by specific rules. Users are responsible for being aware of these rules.

6.1 Bet Confirmation

Once a bet is confirmed, it cannot be changed or cancelled. Verify all details carefully before placing a bet. If an incorrect bet is processed due to a technical error, mybaji will make a decision based on a review.

6.2 Result Disputes

In the event of a dispute regarding a game result, the records of mybaji's game provider will be considered final. An investigation may be conducted for disputed results, and the relevant funds will remain pending until a decision is reached.

6.3 Live Betting

It is important to maintain a stable internet connection when participating in live betting. mybaji will not be held responsible for issues with bet processing caused by a loss of connection. Odds in live events may change at any time.

The following activities are strictly prohibited on the mybaji platform. Violating these prohibitions will result in permanent account closure:

• Operating an account on behalf of or through a minor
• Creating multiple accounts or using another person's account
• Money laundering or illegal financial transactions
• Using bots, automated software, or artificial intelligence to place bets
• Attempting to hack the platform's systems or exploit vulnerabilities
• Collecting bonuses by providing false information
• Fraudulent collusion with other users
• Disrespectful behavior toward the support team

8.1 Closure at User Request

Any user may request to close their account at any time. Contact the mybaji support team via live chat or email to do so. Make sure all pending withdrawals are completed before the account is closed.

8.2 Suspension or Closure by mybaji

mybaji reserves the right to suspend or close an account in the following circumstances:

• Breach of terms and conditions
• Evidence of prohibited activities
• Failure to complete KYC verification
• Extended period of inactivity
• Legal or regulatory reasons

8.3 Self-Exclusion

As part of responsible gaming, users can exclude themselves from the platform for a set period. Full details on self-exclusion are available on the Responsible Gaming page.

mybaji places the highest priority on protecting users' personal information. The platform uses SSL encryption technology to keep all data transmissions secure.

mybaji never sells your personal information to third parties. Limited information may need to be shared when legally required. Our full privacy policy is discussed in detail on the Privacy Policy page.

The purposes for which user data is used are: account management, identity verification, providing customized services, and ensuring legal compliance.

mybaji makes every effort to provide a safe and reliable platform. However, mybaji will not be held liable in the following circumstances:

• Loss caused by internet connection failure
• Technical issues on the user's own device
• Delays or errors in third-party payment processing
• Force majeure events (natural disasters, war, government restrictions, etc.)
• Service unavailability during scheduled maintenance

mybaji is committed to ensuring fair play at all times. Game outcomes are entirely impartial and are determined through Random Number Generator (RNG) technology.

mybaji reserves the right to amend these terms and conditions at any time. For significant changes, a notice will be sent to users' accounts or a public announcement will be made on this page.

Continuing to use the platform after updated terms are published means you have fully accepted the new terms. If you do not wish to accept the updated terms, stop using the platform and request account closure.

The latest version of the terms will always be available on this page. We recommend reviewing this page regularly.

If you have any questions or comments about these terms and conditions, the mybaji support team is always ready to help.

• Live Chat: Get instant support in Bengali 24/7 via live chat
• Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day, according to Bangladesh Standard Time. We aim to resolve any complaints or disputes quickly.

To review all mybaji policies, visit our About Us, Privacy Policy, Responsible Gaming, and FAQ pages.