mybaji Privacy Policy

mybaji is a trusted online betting and casino platform in Bangladesh. Protecting your privacy is one of our highest priorities. This privacy policy ("Policy") applies to the mybaji website (mybaji.cam) and all related services.

This policy describes what information we collect, why we collect it, how we use it, and what steps we take to keep your information secure. By using our services, you agree to this privacy policy.

We collect various types of information to improve your experience on the mybaji platform and to operate our services securely.

2.1 Registration Information

We collect the information you provide when creating an account. This includes:

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically. This includes your IP address, device type, browser information, the time and date of access, pages visited, and gameplay data.

2.3 Transaction-Related Information

We securely store your deposit and withdrawal history, betting history, and bonus and promotion usage details. This information is used to ensure financial security and prevent fraud.

2.4 Cookies and Tracking Technologies

The mybaji website uses cookies and similar technologies. Cookies are small data files stored on your device. They help track your session information, preferences, and usage patterns on the platform. You can disable cookies from your browser settings if you wish, but doing so may cause some services to not work properly.

mybaji uses your personal information only for specific, lawful, and legitimate purposes. We do not sell your information to third parties without your consent.

3.1 Service Operations

• Creating and managing accounts
• Processing transactions and completing deposits and withdrawals
• Providing access to games
• Managing bonuses and promotions
• Verifying your identity

3.2 Security and Compliance

• Detecting and preventing fraudulent activity
• Helping to prevent money laundering
• Ensuring protection of minors (21+ rule)
• Implementing responsible gaming practices

3.3 Improvement and Personalization

• Improving the quality of the platform and services
• Recommending games based on your preferences
• Sending relevant promotions and offers
• Resolving technical issues on the platform

3.4 Communication

• Notifying you of important account updates
• Providing customer support
• Informing you of policy changes
• Responding to your requests

mybaji treats your personal information as confidential. We may share information with third parties only in the following limited circumstances:

4.1 Service Provider Partners

We may share limited information with trusted partners such as payment processors, technology providers, and security service providers. These partners operate under strict confidentiality agreements and may not use your information for any other purpose.

4.2 Legal Obligations

We may disclose information when required to fulfill legal claims, comply with court orders, or assist relevant authorities with investigations. In such cases, we will provide only the minimum information necessary.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner. In such situations, we will notify you in advance and inform you of the new platform's privacy policy.

mybaji uses industry-standard security technologies and practices to keep your personal information secure.

5.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Firewall and intrusion detection systems
• Secure server infrastructure and database encryption
• Two-Factor Authentication support
• Regular security testing and audits

5.2 Administrative Security

• Strict access controls — only authorized staff can view your information
• Regular privacy and security training for staff
• Rapid response plan in the event of a data breach
• Security incident log recording and monitoring

5.3 Payment Security

All payment transactions including bKash, Nagad, Rocket, and Upay are completed through secure encrypted connections. We do not store your full payment details on our servers — only the information needed to verify transactions is retained.

We retain your personal information only for as long as necessary.

• Active account data is retained for as long as the account remains open.
• Even after an account is closed, some information may be retained for a specified period due to legal obligations.
• Transaction-related information is retained for the long term for financial auditing and fraud prevention purposes.
• Inactive account data is reviewed periodically and securely deleted when no longer needed.
• If you request account deletion, we will complete it as quickly as possible within legal limits.

mybaji believes you should have full control over your own information. You may exercise the following rights:

7.1 Right to Access

You may request a copy of your personal information held by us at any time. We generally respond to such requests within 30 days.

7.2 Right to Rectification

If any information in your profile is incorrect, you may request a correction. This can be done through account settings or by contacting our support team.

7.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, please note that we may be required to retain some information due to legal obligations.

7.4 Right to Withdraw from Marketing

You may stop receiving promotional emails and notifications at any time. Update this preference in your account settings or by contacting our support team.

7.5 Right to Lodge a Complaint

If you believe your privacy rights have been violated, first submit a complaint to our support team. We will investigate and take appropriate action.

mybaji is fully committed to protecting minors. Our services are for those aged 21 and above only.

• We do not knowingly collect personal information from anyone under the age of 21.
• Age is verified at registration and confirmed through identity documents if necessary.
• If we become aware of any minor's information in our system, we will immediately close that account and delete the data.
• If a parent or guardian believes their child is using mybaji, please contact us.

The mybaji platform may occasionally contain content linked to third-party game providers such as Pragmatic Play, Spribe, JILI, and PG Soft. These third parties have their own privacy policies and we are not responsible for their data collection practices.

Information shared with payment partners (bKash, Nagad, Rocket, Upay) is solely for the purpose of completing transactions. These partners follow their own security standards.

mybaji may update this privacy policy as needed. If significant changes are made, we will notify you in the following ways:

• A notice will be displayed on the platform.
• An update notification will be sent to your registered email address.
• The "Last Updated" date at the top of the page will change.

Continued use of the platform after changes are made will be considered as your agreement to the new policy. We therefore recommend reading this page after each update.