Safe and Responsible Betting

mybaji Responsible Gambling — Your protection is our priority

mybaji believes that entertainment should always be controlled and enjoyable. We are committed to helping you play within safe limits.

Why is Responsible Gambling Important

Online betting and casino games are a popular form of entertainment. However, it is always important to remember that gambling is a risky activity — and it can cause problems for some people. mybaji places the highest importance on a culture of responsible gambling.

We want you to play only for entertainment and within your own means. Responsible gambling means knowing when to stop, how much you can spend, and where to get help.

On the mybaji platform we provide a number of important tools and features to help you keep your gambling under control. On this page you can learn how to use them and where to find support if you need it.

Please remember

  • mybaji is for players aged 21 and over only.
  • Gambling should never be thought of as a source of income.
  • Only bet an amount of money that, if lost, will not affect your daily life.
  • Never play with borrowed money or by taking on debt.
  • If you have a problem, contact our support team right away.

Our Protection Tools

mybaji gives you full control over your own play. By using the tools below you can stay within safe limits.

Deposit Limit

You can set a maximum limit on your daily, weekly or monthly deposits. Once a limit is set it cannot be increased before a specified period has passed — this protects you from depositing too much. Lowering a limit takes effect immediately.

Time-Out Break

Need a little break? Through the time-out feature you can temporarily suspend your account for anywhere from 24 hours up to 6 weeks. During this time no bets or deposits will be possible.

Self-Exclusion

If you feel that gambling is having a negative impact on your life, choose the self-exclusion option. Once activated, your account will remain closed for an extended period and you will no longer be able to log in.

Play History

View your complete betting and transaction history. Review your spending regularly and make decisions as needed. Transparency helps you make informed choices.

24/7 Support

Our support team is always by your side for any issue. Speak directly in Bengali through live chat. Your privacy will be fully protected.

Minor Protection

mybaji strictly enforces the 21+ age rule. Age is verified at the time of registration. Use a strong password to keep your account secure in a family environment.

Assess Yourself

Read the questions below. If you answer "yes" to more than one of them, it may be time to use the responsible gambling tools and seek support.

Are you placing more bets to try to win back money you have lost?
Are you borrowing money from family or friends to play?
Is gambling affecting your work, studies, or relationships?
Are you arguing with family about how much time or money you spend on gambling?
Do you want to stop gambling but find you cannot?
Do you feel regret or restlessness after gambling?

If you have a problem, what should you do

  • 1

    Take a Time-Out or Exclusion

    Activate a time-out or self-exclusion directly from your mybaji account settings. It will take effect immediately.

  • 2

    Contact Us via Live Chat

    Our 24/7 live chat support team is ready to assist you in Bengali. Your information will be kept completely confidential.

  • 3

    Lower Your Deposit Limit

    Log in to your account, go to the Deposit Limit section, and set a limit that suits your means.

  • 4

    Talk to Someone Close to You

    Share the problem with a family member or a trusted friend. Do not fight it alone — reach out for support.

  • 5

    Write to Us by Email

    For any issue related to your account, you can write to us at: [email protected]

Warning Signs

Any of the behaviours below may indicate problem gambling. If you notice them, seek help right away:

  • Diverting money from essential expenses (rent, food, bills) to place bets
  • Feeling anger, frustration, or depression after a loss
  • Hiding how much time and money you spend on gambling
  • Skipping sleep, meals, or work to keep playing
  • Finding no enjoyment in anything other than gambling

Tips for Safe Play

Set a budget in advance and stick to it.
Do not play while under the influence of alcohol or drugs.
Avoid playing when you are angry or under mental stress.
Take regular breaks and spend time on other activities.
Think of gambling as entertainment, not a way to earn income.
If you have any doubts, set a deposit limit right away.
Do not use someone else's account — each account is personal.

21+ Age Limit & Minor Protection

mybaji strictly upholds that this platform is for people aged 21 and above only. Age is verified at registration and no minor is able to open an account.

If there is a minor in your household, make sure they do not have access to your mybaji account. Use a strong password and always remember to log out.

To keep minors away from online gambling, parents can use filtering software on family devices.

Age Verification Process

mybaji confirms age in the following ways:

Date of birth verification at registration.
Identity confirmation before the first withdrawal.
Additional verification in cases of suspicion.
Immediate closure of a minor's account and refund of funds.

Responsible Gambling FAQ

After logging in to your account, go to Account Settings or the "Responsible Gambling" section. There you will find options for daily, weekly or monthly deposit limits. Select your preferred amount and save. Lowering a limit takes effect immediately, but increasing it requires a specific waiting period. Contact live chat for support.

No, your account balance remains safe when you self-exclude. Once the exclusion period ends, or after you contact the support team to reactivate your account, you will be able to withdraw your funds. No new deposits or bets will be possible during the exclusion period.

A time-out is a temporary break — from 24 hours up to 6 weeks. Once this period ends, the account is automatically reactivated. Self-exclusion is a long-term solution — it can range from 6 months to permanent, and reactivating it requires contacting the support team. For serious issues, self-exclusion is the better choice.

No. mybaji is for players aged 21 and over only. Age is verified at the time of registration and there is no way for minors to open an account. If someone opens an account using false information and this is later discovered, the account will be closed immediately.

mybaji's 24/7 live chat support provides assistance in Bengali. Start a live chat at any time and mention the topic of responsible gambling. Your conversation will remain completely confidential. You can also contact us by email: [email protected]

Yes, limits can be changed, but rules apply. Lowering a limit takes effect immediately. Increasing a limit requires a specific waiting period to pass — this rule is in place to prevent overspending in a moment of impulse. Contact the support team for more details.

Enjoy Entertainment Safely

Follow responsible gambling guidelines and enjoy mybaji's extensive game collection. Cricket, slots, live casino — all in one place.

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